Technology

Meta's Muse AI Is Now on iPad and Can Shop for You

Martin HollowayPublished 4w ago2 min readBased on 5 sources
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Meta's Muse AI Is Now on iPad and Can Shop for You
Image by fancycrave1 from Pixabay

Meta released an iPad app for its Muse assistant on October 7, one month after Muse launched on iPhones and Android phones on September 8. TechCrunch

The release follows early phone use. Muse passed 6.6 million installs since launch, according to Sensor Tower estimates cited in that report. In September, it was the No. 1 free app on the U.S. Apple App Store and Google Play. Bloomberg

Muse is a personal AI helper that can act for you, including placing calls. Reuters You can link accounts so it can handle email, meetings and bills and do tasks like booking tables, ordering groceries, setting goals and buying things.

The iPad version works with many more apps, with a focus on work. Meta added Asana, Canva, Dropbox, Figma, QuickBooks, GitHub, Klaviyo and Zoom for small businesses. It also added Notion and Granola, plus links for Meta ad accounts.

Shopping is the other focus. Meta added Best Buy, Gap, Sephora, Walmart and Wayfair so users can shop and pay through Muse.

Two related events surround the release. On October 6, Meta said it is working with other companies on shared rules so AI helpers can identify themselves to businesses. On October 2, Apple said it will warn users about AI requests for Mac data after complaints about Meta's Muse. Reuters

The broader context here is a shift from chatbot to errand-runner. A chatbot answers questions. An agent does jobs across your apps. That matters more on a tablet than a phone. The screen is bigger. People keep two apps open at once. An agent that can read a note in Notion, get pictures from Dropbox or Canva, check a plan in Asana, and check spending in QuickBooks fits that setup in a way simple Q&A never did.

In my view, the deals to watch are not the longest list. They are the ones that involve money. Store checkout and ad-account access need safe logins, clear limits, records of actions and clear rules for who pays when the agent makes a mistake. Agent identity, the subject of Meta's October 6 effort, is basic groundwork for that. Shops need to know if they are talking to a person, to a person using an agent, or to an agent alone.

Worth flagging for work and tech teams is the friction already showing. When an agent can read mail, calendars, files and now Mac data, questions come up about permission pop-ups, system warnings, and where rules are enforced. Apple's move to flag AI requests for Mac data points to a new pattern. The device system will tell the user what the agent is doing, even when the agent is from another company.

Looking ahead, there is reason for hope about what this makes possible. If ID, permissions and warnings are worked out, small teams get help they never had at this price. One person with an iPad could sort email and calendar, work with helpers in Asana and GitHub, make designs in Canva and Figma, meet customers on Zoom, and finish orders and books without jumping between apps. The technology fades. The work remains.