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PayPal's New CEO Delivers Strong Earnings in His First Full Quarter

Martin HollowayPublished 3d ago4 min readBased on 11 sources
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PayPal's New CEO Delivers Strong Earnings in His First Full Quarter

PayPal reported better-than-expected earnings for the second quarter of 2026 on July 28, and raised its profit outlook for the rest of the year. The results, covering the three months ending June 30, 2026, were shared at an 8:00 AM EST earnings call led by CEO Lores, who took over the company in March (Yahoo Finance, MarketBeat).

This was Lores's first full earnings cycle as CEO. He took over after the previous CEO, Alex Chriss, left the company. PayPal's Q1 2026 filing with federal regulators recorded the costs of Chriss's departure, including severance payments and early payout of stock awards (SEC Filing). Chriss had been CEO since September 27, 2023 (PayPal Investor Relations). He was still leading the company as recently as the Q3 2025 earnings call on October 28, 2025 (Motley Fool), and had hosted the Q2 2025 earnings call on July 29, 2025, alongside CFO and COO Jamie Miller (PayPal Q2 2025 Transcript).

Under Lores, PayPal said it had made progress across three newly formed business divisions (Yahoo Finance). Splitting into three divisions is a structural change from how the company was organized before. One key number analysts watch is how much money PayPal makes from its core payment business, excluding the interest it earns on customer funds. That figure grew 3% this quarter (PayPal IR Newsletter).

PayPal also highlighted its acquisition of a company called Cymbio, which was announced January 22, 2026 and completed February 5, 2026 (PayPal Investor Relations). PayPal said the deal would speed up its plans for "agentic commerce" — a future where software programs act on their own to buy things on behalf of people, without a person clicking through each step.

The broader context here is that PayPal is going through two big changes at the same time: a new CEO and a reorganization into three divisions, while also folding in a new acquisition aimed at a new way of doing business. The 3% growth in core payment revenue is modest on its own, but it comes during a quarter with a lot of disruption. A new boss reorganizing the company usually carries the risk of short-term dips in performance. Whether the raised profit guidance comes from the new structure genuinely working better, or from cost savings tied to the CEO change, investors reacted positively.

What bears watching in the coming quarters is whether the three-division setup leads to faster growth or whether 3% is where it settles. Integrating Cymbio's technology into a company that was just reorganized is the kind of challenge that can either create new efficiencies or cause friction where the pieces meet. The gap between Chriss and Lores lasted about five months, a period where a company can lose momentum. The strong quarter and raised guidance suggest that if any momentum was lost, it did not seriously hurt the business. For a company that has faced years of competition on its checkout button and pressure to improve margins, a smooth leadership handoff combined with a good quarter is a solid start for Lores. The Cymbio acquisition adds a forward-looking angle that could set PayPal apart if software-agent-driven shopping becomes a real and significant category.