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Google Is Adding AI Help Across Email, Documents, and Search

Martin HollowayPublished 3d ago4 min readBased on 17 sources
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Google Is Adding AI Help Across Email, Documents, and Search

Google Is Adding AI Help Across Email, Documents, and Search

Google is rolling out AI assistance tools across nearly all of its products — Gmail, Google Docs, Google Drive, Android phones, and its search engine. The company is targeting both businesses and regular consumers, though access is limited to paid subscription tiers or experimental programs.

New AI Powers for Gmail

Gmail is getting new AI features that can answer questions about your email and help you write replies. According to Google's announcement, these features let you ask your inbox things like "What did my boss say about the budget meeting?" The AI reads through all your email threads and pulls out the answer. It can also draft longer, detailed replies by gathering information from your emails, chat messages, and files stored in Google Drive.

Right now, only people paying for Google's AI Pro or Ultra subscriptions can use these features. The company has already offered simpler AI tools in Gmail — like suggested replies and spell-check — for some time.

Help Writing Documents

Google is adding an AI feature to Google Docs called "Help me create." You tell it what you want to write, and the AI searches through your Drive files, emails, chat history, and the web to find relevant information and write a first draft for you. Think of it like having an assistant who knows everything you've stored and can quickly pull it all together.

Google Drive is also getting smarter search. Instead of just matching words you type, it can now understand what you're actually looking for. You can ask "What did we decide about marketing in that April meeting?" and it will find the answer by reading through your presentation slides, meeting notes, and spreadsheets.

Phone and Photo Features

Google released a new Android software update that includes several changes. The update adds outfit planning in Google Photos, alerts for fake phone calls, and the ability to share photos between Android and iPhone devices.

Google is also personalizing its AI assistant called Gemini based on what you search for. If you've enabled it, the AI can learn from your search history to give you more relevant answers. You can turn this off anytime in your settings, and Google allows you to see and delete your data whenever you want.

A new feature called Personal Intelligence is rolling out to people with Google AI Pro subscriptions in the US. This tool works in Gmail and Photos to give you more customized help. It's also available for anyone to test through Google's experimental Labs section.

Tools for Business Teams

Google released a new platform called the Gemini Enterprise Agent Platform for companies that want to use AI for their workflows. It includes a gallery of AI tools built by other companies — including Adobe, Atlassian, and ServiceNow — that connect to Google's AI. Soon it will also include tools that connect to Asana, Mailchimp, and Workday. Businesses can use these tools to analyze their data by asking questions in plain English, rather than wrestling with spreadsheets.

Why Google Is Doing This

The broader context here is that Google is trying to make AI a basic part of how people work, the same way cloud storage or online collaboration tools became normal. By adding AI across email, documents, search, and phones all at once, Google is betting that people will use these tools as often as they check their email or search the web.

There is also a money question. Google charges businesses for these features through its Workspace subscriptions, and charges individual users through its AI Pro and Ultra tiers. The Financial Times has reported that Google is considering charging for some of its AI-powered search features too.

It is worth noting that Apple is partnering with Google to use its AI technology for features on the iPhone called Apple Intelligence. This suggests Google sees its AI as useful across different devices and companies, not just within Google's own products.

Google Is Adding AI Help Across Email, Documents, and Search | The Brief