Politics

What the Government Is Doing With AI — Inside and Out

Eleanor WhitcombePublished 2month ago3 min readBased on 3 sources
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What the Government Is Doing With AI — Inside and Out

The Government has announced a big new strategy for artificial intelligence, with two connected parts: using AI across the UK economy, and using AI tools inside the Civil Service itself.

In January 2025, Downing Street published a blueprint to "turbocharge" AI adoption across the UK. The document set out plans for investment, how to regulate AI fairly, and how different sectors could use it.

At the same time, the Government Digital Service has been rolling out Redbox: an AI tool for civil servants to use in their day-to-day work — drafting letters, generating policy ideas, and summarizing documents. Unlike the AI tools anyone can use online, Redbox is locked behind government security. This prevents accidental leaks of sensitive information. It is not a completely new system; instead, it is a secure access point to existing AI tools with extra protections added.

These two parts are connected. The Government's public AI strategy says that it wants to use AI itself, not just set rules for it. Redbox is proof that this can work.

Why This Matters for the Civil Service

In July 2025, the Government published a defence strategy that also included plans to shrink the Civil Service. By 2030, it aims to cut Civil Service costs by at least 10%. The idea is simple: use AI and other tools to do routine work automatically, so fewer people are needed to do the same job.

It is worth noting that tying Civil Service reform to a defence strategy is itself a choice about how to present these plans. It frames the cuts as a security issue rather than a spending one.

AI tools like Redbox can help with routine tasks — writing emails, summarizing papers, sorting correspondence. But they cannot yet reliably replace the judgment and experience that senior civil servants use every day. A risk that happened before in similar programmes is that cutting routine work puts more pressure on the senior staff who are harder to reduce.

Will It Actually Happen?

The Government has a history of announcing big technology plans that do not always work out as promised. Previous programmes, like the original Universal Credit system and the NHS IT programme, ran into serious problems.

Redbox is simpler than those earlier projects — it is an add-on to existing AI systems rather than a completely new build. But the real question is: will civil servants actually use it? Different departments have different levels of comfort with new technology. A tool that exists is not the same as a tool that gets used every day across the entire Civil Service.

The 10% cost-cutting target by 2030 gives a clear deadline. When the Government's next spending review happens, it will need to show progress. Whether AI tools actually deliver those savings, or whether the cuts come from simply employing fewer people, will be an important test over the next four years.

Taken together, the AI blueprint, Redbox, and the Civil Service plans show how the Government thinks technology and public-sector reform should work. Whether Whitehall can move fast enough to make it happen is the question that comes next.