Apple Fixed That iPhone Restarting Problem — Here’s What to Do
Apple has released iOS 27.0.1, a small fix for Face ID sign-in failures and a touchscreen problem. The rollout began on Monday. Engadget
The problem centers on iPhone 18 Pro models. Owners of the iPhone 18 Pro and 18 Pro Max said their phones restarted after Face ID, the system that unlocks the phone by scanning your face, failed to recognize them. Think of it like a front door lock that resets the house when the key sticks. Apple confirmed in September to 9to5Mac that new iPhones may "restart unexpectedly" when Face ID fails to authenticate.
Apple's update notes describe the fix in simple terms, stating the update provides bug fixes for iPhone including Face ID fails to authenticate and a touchscreen issue. Apple
Two other defects are fixed in the same build. iOS 27.0.1 fixes wrong colors in photos taken on the iPhone 18 Pro at the 2x zoom level, the close-up setting. It also fixes a freeze that left devices unresponsive when Notification Center and Control Center, the swipe-down screens for messages and quick settings, were opened at the same time.
Apple lists September 28, 2026 as the release date for iOS 27.0.1 and iPadOS 27.0.1, the matching update for iPads. Apple The company states the update has no published CVE entries, the public records used to track security flaws. Apple It applies to iPhone 11 and later, iPad Pro 12.9-inch 4th generation and later, iPad Pro 11-inch 2nd generation and later, iPad Air 4th generation and later, iPad 9th generation and later, and iPad mini 6th generation and later. Apple
There is still an option for older phones. The iOS 26.7 update is specific to iPhone 17 and earlier models and provides security patches for users not installing iOS 27. Engadget iOS 27 and iPadOS 27 shipped on September 14, 2026. Apple
Looking at what this means day to day, the order is simple. A Face ID failure that restarts the phone cuts off unlocking and you lose what you were doing. A touchscreen fault and a freeze from two menus add to that loss of control.
In my view, the camera fix is different. Wrong color at one zoom step does not stop use, but it shakes trust in a Pro camera that should look the same shot to shot. Fixing it all at once helps. One restart is easier than three, for you and for workplaces that manage many phones.
The broader context here is timing. With a security-only 26.7 path for iPhone 17 and earlier alongside the 27 branch, careful users can wait and still get safety fixes. For 18 Pro owners, waiting helps less. The restart bug hits basic use, and the fix has no listed security issues to complicate review. Install soon, check Face ID, touch, and 2x photos, then return to normal.
