Microsoft Outlook and Teams Down for Nearly 24 Hours

Microsoft's online services, including Outlook and Teams, were unavailable for many users for nearly 24 hours. The company was still working on recovery on Friday, 13 November 2026.

Microsoft first confirmed the service problems on Thursday, 12 November 2026. The company said the cause was higher-than-usual stress on its servers. The disruption reached Microsoft 365, the subscription package that bundles email, chat, file storage and office apps, along with Copilot, the company's AI assistant.

By Friday morning, Microsoft said recovery actions were under way across affected Microsoft 365 infrastructure and were moving forward in phases. Outlook, Microsoft 365, Teams, Copilot and OneDrive, the cloud file storage service, all stayed offline for many people. Later updates said service availability and email delivery were improving across a growing share of the affected systems. Some users may still see intermittent problems while the work continues, the company said.

The reach of the outage went beyond office workers. Video Games Chronicle reported that British NHS and police services were affected, along with airports and schools.

Microsoft posted its updates on a public status page, which is a website where companies report the health of their services. The company said it used that page because Microsoft 365 administrators may not have been able to reach the admin center, the control panel where they check service health. The status page reported service degradation affecting Microsoft 365 for business and enterprise customers. It also listed problems for consumer products used by families, individuals and students, and said users may be unable to connect to several Microsoft 365 services.

For anyone trying to get back online, the status page at status.cloud.microsoft carries the latest updates from the company.